Troubleshooting
Get help troubleshooting OptimizePress issues
47
articles
Clearing OptimizePress Cache
“Error When Authorizing” – Error Message
Error when clicking ‘Connect’
Site not able to be licensed
ActiveCampaign Double Optin Usage
ActiveCampaign fields not showing available within optin form options
AWeber Missing Arguments Error
Cannot add any integrations
Uncaught Error: Call to a member function update() on null
Optin Monster Plugin
Company name not sent to Stripe
Error 500 on Checkout Page
OptimizeCheckouts Troubleshooting Checklist
Funnel Steps, links, not going to correct page
Funnels Screenshots Not Working
OptimizeFunnels not showing available in OptimizePress Dashboard
Fix the Big Emoji Icons on OptimizePress Pages
Skip The Content Message at Top of Page
OptimizeBuilder Won’t Go Past Blue API Loading Screen
Optin form error “API Authorization Error”
Optin form spam submissions
Optin form will not pass data to integrated service
Other Optin Form Errors
500 Internal Server Error Exporting or importing template
Black or Blank screen when clicking links
Can't save or edit page in OptimizeBuilder
Cannot save page when images are added
Errors when trying to install OP3 plugins
First name/last name not passed in webhook
German Market Plugin Conflict
Image looks blurry or grainy in OptimizePress Page Builder
Images are always linked
Images Not Showing / Disappeared
Lastpass Firefox Browser Extension Breaking Editor
OptimizePress 3 Builder Not Loading
Shortcode not working properly when using templates
There has been a critical error on your website
Troubleshooting Email Deliverability
Unable to change typography on text
Unknown error when loading OptimizeBuilder
Video autoplay not working
Videos are not showing
Why you should update your hosting to PHP 8
WordPress Site Showing "Critical Error" message
Adjusting PHP Settings on Siteground Hosting
OptimizeUrgency Thumbnail Icon Not Working
Known Issues, Conflicts & Workarounds