Our team will action all valid requests within 48 working hours (excludes weekends).
Please note, the account deletion process does not include a refund for any unused time on your plan. We only offer refunds within 30 days of initial first purchase.
Here's what we will do when we delete your account:
- remove any accounts from our licensing system
- anonomyise any data we are required to keep for accounting/financial reasons
- delete any credit card information tokenized in our Stripe payment system
- cancel any existing subscriptions
