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Troubleshooting
Troubleshooting
Get help troubleshooting OptimizePress issues
Can't License Site
“Error When Authorizing” – Error Message
Error when clicking ‘Connect’
Site not able to be licensed
Integrations Troubleshooting
ActiveCampaign Double Optin Usage
ActiveCampaign fields not showing available within optin form options
AWeber Missing Arguments Error
Cannot add any integrations
Uncaught Error: Call to a member function update() on null
Compatibility Guides
Optin Monster Plugin
Checkouts Troubleshooting
Company name not sent to Stripe
Error 500 on Checkout Page
OptimizeCheckouts Troubleshooting Checklist
Commonly Reported issues
Fix the Big Emoji Icons on OptimizePress Pages
Skip The Content Message at Top of Page
Optin form error “API Authorization Error”
OptimizeBuilder Won’t Go Past Blue API Loading Screen
Optin Form Troubleshooting
Optin form spam submissions
Optin form will not pass data to integrated service
Other Optin Form Errors
General Troubleshooting
500 Internal Server Error Exporting or importing template
Black or Blank screen when clicking links
Can't save or edit page in OptimizeBuilder
Cannot save page when images are added
Errors when trying to install OP3 plugins
First name/last name not passed in webhook
German Market Plugin Conflict
Image looks blurry or grainy in OptimizePress Page Builder
Images are always linked
Images Not Showing / Disappeared
Known Issues
OptimizeUrgency Thumbnail Icon Not Working
Known Issues, Conflicts & Workarounds
Lastpass Firefox Browser Extension Breaking Editor
OptimizePress 3 Builder Not Loading
Shortcode not working properly when using templates
There has been a critical error on your website
Troubleshooting Email Deliverability
Unable to change typography on text
Unknown error when loading OptimizeBuilder
Video autoplay not working
Videos are not showing
Why you should update your hosting to PHP 8
WordPress Site Showing "Critical Error" message
