---
title: "How to refund payments (Stripe)"
description: "How to refund payments (Stripe)"
url: https://docs.optimizepress.com/en/articles/55-how-to-refund-payments-stripe
collection: "Subscriptions and Payment Plans"
updated: 2026-09-07
language: en
---

# How to refund payments (Stripe)

How to refund payments (Stripe)

In this tutorial, we're going to walk you through how to refund a customer payment inside your Stripe account.

Head over to your Stripe account and click the Customers link on the menu bar.

You will see a list of all of your customers. Click on the customer you would like to refund.

**Please Note: For this example, we'll be refunding a test purchase and have turned on Test mode in our account.**

![](https://staticfiles.gleap.io/helpcenter/6952dad473c72323c1c59109/20251229205536_5329)

This will open up your customer details. 

Under payments, tick the payment you would like to refund and click the white **Refund** button. 

![](https://staticfiles.gleap.io/helpcenter/6952dad473c72323c1c59109/20251229205536_1004)

A lightbox will appear with dropdown options to select reasons for the refund and to add a customer note for the refund. 

For this example, we'll be keeping these options as default.

Click the blue **Refund** button to confirm.

![](https://staticfiles.gleap.io/helpcenter/6952dad473c72323c1c59109/20251229205536_2843)

If successful, you should now see a **Refunded** notification on your customer's purchase.

![](https://staticfiles.gleap.io/helpcenter/6952dad473c72323c1c59109/20251229205536_6722)