First name/last name not passed in webhook

If you are testing your webooks/rules engine webhooks and find that first name/last name are not passed through (or your email is shown instead) this is because you MUST test when LOGGED OUT of your WordPress site.

We recommend opening a separate browser window, ensuring you are fully logged out of WordPress as an admin and then test your checkout in test mode. You should find all data you enter is then passed through correctly to the Webhooks via the rules engine

Updated on November 28, 2022

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