How do I change my password for the members hub?

If you would like to change your password for our members hub at - please follow these steps:

1. Go to the reset password page and enter your email (this must be the email linked to your account) -

2. You will receive a notification that we've sent you an email to reset your password

3. Check your email for an email with the subject line "Reset Password Notification"

4. Click the link or copy the link from the email and you'll be taken to a page where you can reset/change your account password.  Ensure you enter your account email in the first field, then you can enter a new password and password confirmation to change your password

If you have any issues with this process please let our team know.  Please note that we can only reset or change your password via our helpdesk once we complete some additional security steps to ensure your account is protected.

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