Our amazing support team work remotely from around the world, and we like to respect local traiditions and enjoy family time during the holiday season.
With that in mind, we will be operating reduced support service hours over the Christmas and New Years holidays, and our usual SLA timescales will be affected.
During this time, our support hours are as follows:
- Normal operating hours up to and including December 23rd 2022
- December 24th (Saturday) Christmas Eve – Closed
- December 25th (Sunday) Christmas Day – Closed
- December 26th (Monday) Boxing Day – Closed
- December 27th to 30th December – Normal operating hours
- December 31st (Saturday) New Years Eve – Closed
- January 1st 2023 (Sunday) New Years Day – Closed
- January 2nd 2023 (Monday) – Closed
- January 3rd 2023 (Tuesday) – Normal service resumes