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General Troubleshooting

Get answers to questions that don't fit into our other categories here
  • 500 Internal Server Error Exporting or importing template

  • Black or Blank screen when clicking links

  • Can’t save or edit page in OptimizeBuilder

  • Cannot save page when images are added

  • Errors when trying to install OP3 plugins

  • First name/last name not passed in webhook

  • German Market Plugin Conflict

  • Image looks blurry or grainy in OptimizePress Page Builder

  • Images are always linked

  • Images Not Showing / Disappeared

  • Lastpass Firefox Browser Extension Breaking Editor

  • OptimizePress 3 Builder Not Loading

  • Screenshots not working in Builder

  • Shortcode not working properly when using templates

  • There has been a critical error on your website

  • Troubleshooting Email Deliverability

  • Unable to change typography on text

  • Unknown error when loading OptimizeBuilder

  • Video autoplay not working

  • Videos are not showing

  • Why you should update your hosting to PHP 7

  • WordPress Site Showing “Critical Error” message

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